Privacy Policy

1. Introduction

Welcome to LVR Paris ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any terms in this policy, please do not use our services.

2. Information We Collect

We collect various types of personal information to provide and improve our luxury perfumery and cosmetics shopping services to you:

• Personal Identifiers: Your name, billing address, shipping address, email address, and WhatsApp phone number.
• Transaction & Order Details: Information about the products you purchase, sizes, order date, order value, and details of shipping status.
• Technical & Usage Data: Your IP address, browser type, operating system, device details, and navigation path on our website, collected automatically via cookies.
• Communication History: Records of your inquiries, feedback, or any requests you send us via email or WhatsApp.

3. How We Use Your Information

We use the collected information for the following business and operational purposes:

• Order Fulfillment: To process your payment, pack your items, generate shipping labels, and arrange delivery.
• Customer Support: To communicate with you regarding your orders, answer your inquiries, and resolve issues. One of our managers may contact you on WhatsApp to confirm delivery details or coordinate invoices.
• Personalization & Analytics: To analyze how our customers interact with LVR Paris, helping us curate our brand selection (perfumery, cosmetics, skincare) and optimize layout.
• Security & Prevention: To monitor for potential fraud, unauthorized transactions, or security incidents to keep our boutique safe for everyone.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

5. Information Sharing and Disclosure

We values your trust. We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted partners under strict confidentiality agreements to run our store:

• Service Providers: Delivery and shipping carriers (to ship your original fragrances and cosmetics), and web hosting providers.
• Legal Compliance: If required by law, we may disclose your information to comply with valid legal processes, government regulations, or to protect our rights and safety.

6. Security of Your Data

The security of your personal data is highly important to us. We implement industry-standard technical, administrative, and physical safety measures to prevent unauthorized access, loss, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

LVR Paris uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember items in your shopping cart, understand your preferences based on previous or current site activity, and compile aggregate data about site traffic. You can choose to have your computer warn you each time a cookie is being sent, or turn off all cookies in your browser settings. If you disable cookies, some features of our site may not function properly.

8. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal data under regional regulations (such as GDPR or CCPA):

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request erasure of your data (under certain conditions).
• The right to withdraw your consent to data processing at any time.

To exercise any of these rights, please contact our support team using the details provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to reach out to us: